Case Studies & Solutions

Turning a Good Manager
Into a Great Leader

Challenge
ATCOM's president, David Finch, was experiencing rapid growth, and needed help growing his own leadership capacities to handle it. "We had an autocratic top-down structure in an exploding industry. We had reached a plateau and weren't agile enough to take the next step. What had worked for us before wasn't working anymore. There was no buy-in by our people and no ownership. I thought the problem was my people and didn't have an inkling it was my leadership until our management consultant recommended I attend Farr."

Solution - Farr's 5-Day Intensive Executive Development Workshop and Year Program
"It was the watershed event of my life. Powerful and personal. It set me on a different path. I started to become aware of my behavior and its effect on other people, including my family."

Outcome - Promoted to President
"The Farr process started changing me into a leader people would follow. For my company, there's a total climate change that now fosters creativity, responsibility, and enthusiasm without layers of management. In-fighting has been eliminated."

Bottom-Line Results
"I embarked upon a year-long individual program with Farr. Since then, I have invested in Farr programs for my managers. ATCOM was recently named one of the top 50 technological companies in North Carolina. Our people are more productive, turnover declined, and sales have doubled."  - David Finch, President, ATCOM

_______________________________________

Visionary Business Owner Goes Far with
Leadership and Organizational Development

Challenge
Bolton & Associates is a civil engineering firm specializing in land planning and surveying. Gore Bolton had always been interested in business development, and as his company began to grow quickly, he knew it needed leadership and organizational development as well.

Solution - Senior Level Executive Development

Bolton attended Farr's Senior Level Executive Development Workshop and was hooked. He took what he learned in the workshop and immediately began integrating it into the way he led his entire company. He sent other top leaders for training, and with help from Farr, he developed a human system strategic plan for leadership success.

Outcomes
Right away, Bolton saw positive results from his company's work with Farr. However, he had no idea what a significant impact Farr Associates would have on Bolton & Associates' future. In June 2002, the company faced an unexpected tragedy when Bolton's partner, Tony Latham, was severely injured in an automobile accident. Latham was only able to work intermittently and eventually left the firm in 2003.

The company could have been devastated with the pronounced absence of a major partner and senior team leader, but Bolton credits the work he had done with Farr in establishing a leadership culture that pulled them through and moved them forward. "I doubt very seriously we'd be in the position we are today without the Farr plan."

Bottom-Line Results
Bolton asserts the work with Farr has benefited his company across the board. Besides helping them make better people decisions, the work with Farr has also directly impacted the company's productivity. "We're in a much better position in the marketplace than if we hadn't done the work with Farr," he says. "We've seen our profitability grow by leaps and bounds."  - Gore Bolton, President

Case Study Testamonials

"Our people are more productive, turnover declined, and sales have doubled." 

- David Finch
  President, ATCOM

________________________

"We're in a much better position in the marketplace than if we hadn't done the work
with Farr. We've seen
our profitability grow
by leaps and bounds."

- Gore Bolton

  President, Bolton &

  Associates

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